Financial Assistance:

Step By Step has limited funds for special assistance in the event that you need help in a small way such as diapers, food, a bus pass, a car repair, etc. Contact your case manager if you are dealing with a minor emergency to see if you are eligible. You can also contact the following organizations for financial assistance in various areas.

Tacoma PUBLIC UTILITIES

Tacoma Public Utilities is committed to working with struggling and low-income customers. The company fully understands that from time to time, some people may have challenges paying their utility bills, including water and electric expenses. So they offer assistance in the form of discounts, referrals to government aid, and other services.

The Discount Rate program provides a 35% discount on electricity, drinking water, solid waste, recycling, and surface water for qualifying customers 62 years or older or receiving qualifying disability income. In addition, if your household is eligible for the Bill Credit Assistance Plan, you can receive a utility credit of up to $672 annually (the amount is based on the number of utility serviced billed directly through Tacoma Public Utilities). 

Individuals can also learn about other programs including federal government or state of Washington government aid and grants, such as LIHEAP. 

 To apply for assistance call 253-502-8400